Support

The quickest way to reach us is from inside the app: Settings → Contact support. It sends your app version and the screen you were on with your message, so we can help without asking follow-up questions. You can attach a screenshot or screen recording.

Or email support@digitalsummitlabs.com. We reply to every message.

Membership and billing

Memberships are billed by Apple through your Apple Account and renew monthly until cancelled. To cancel or change plans, open Settings → your name → Subscriptions on your iPhone, or tap Manage on the Subscription screen in the app (Settings → Subscription). Cancelling stops the next renewal; you keep access until the end of the period you paid for.

New phone or reinstalled the app? Tap Restore purchases on the Subscription screen. Refunds are handled by Apple at reportaproblem.apple.com.

Checkpoints

Checkpoints are verified by your location plus the stop's own check — a photo, an on-site question, or a QR code. If a checkpoint won't confirm, make sure Location is set to While Using the App with Precise Location on, then move closer and try again. If you were offline, your progress is saved and confirmed when you reconnect.

Deleting your account

In the app: Settings → Delete account. This permanently deletes your account and its data. It does not cancel an Apple subscription — cancel that in your iPhone's Subscriptions settings first. You can also email privacy@digitalsummitlabs.com to request deletion.

The Hunt is made by Digital Summit LLC.